Please read these Terms carefully before using the Shuvo platform. Your rights and responsibilities are clearly set out here.
Before reading the full details, check out this quick summary — it covers the most relevant points for Shuvo members.
You must be 18 years of age or older to open an account with Shuvo. Providing accurate information at registration is mandatory.
The wagering requirement, validity period, and maximum withdrawal limit for each bonus offer are communicated upfront. No surprises.
All deposit and withdrawal rules are listed here. Transactions via Mobile Pay, Nagad, and other methods are processed with the highest level of security.
Creating multiple accounts, abusing bonuses, or attempting fraud will result in account closure and possible forfeiture of any remaining balance.
Your personal information is not shared with third parties. Shuvo's privacy policy forms part of these terms and conditions.
Any member can set deposit limits, request self-exclusion, or take a gaming break at any time — no questions asked.
By accessing the Shuvo platform or creating an account, you agree to be bound by all the terms and conditions below. If you do not accept these terms, please refrain from using Shuvo.
These terms and conditions ("Terms") govern your use of the Shuvo platform and all its services. By visiting shuvo.biz, creating an account, playing games, placing bets, or using any of our services, you agree to be bound by these Terms.
These terms and conditions have been drawn up in accordance with the applicable laws of Bangladesh. Shuvo reserves the right to amend these terms at any time. Notice of any changes will be sent to your registered email or posted on the website.
These Terms must be read alongside Shuvo's Privacy Policy and Responsible Gaming Policy — both of which form an integral part of this document.
To use Shuvo's services, you must create a valid account. You are required to provide truthful, complete, and up-to-date information at registration. Providing false information may result in account termination and forfeiture of your balance.
Shuvo may request a national ID, passport, or other documents at any time to verify your account. Withdrawals may be placed on hold until verification is complete.
To update your account details, please contact our support team. Changes to your email address or phone number may require additional verification.
All Shuvo services are available to individuals aged 18 and above only. Account creation and gaming by minors is strictly prohibited.
A national ID or birth registration certificate may be requested to verify your age at sign-up. Any account created using a false age will be permanently closed and all deposited funds will be forfeited.
Shuvo recommends using parental control tools to prevent minors from accessing the platform. Immediate action will be taken if an underage account is identified.
Shuvo currently supports deposits via Mobile Pay, Nagad, and Rocket. All deposits are credited to your account instantly. Shuvo does not charge any service fee on deposits.
Shuvo reserves the right to hold withdrawals and request additional verification for any unusual or suspicious transactions. Shuvo follows international standards to prevent money laundering.
Shuvo offers a variety of bonuses and promotional offers. Each bonus comes with its own specific terms, which must be read before claiming. By accepting a bonus, you agree to those terms.
Shuvo reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse or any attempt at fraud is detected, the bonus may be forfeited and the account may be closed.
Referral bonuses, cashback, free spins, and reload bonuses each come with their own terms, detailed on the relevant promotion page.
Some general rules apply to Sports Betting, casino games, and live games on Shuvo. Game- or sport-specific rules can be found in the relevant sections.
Shuvo uses certified Random Number Generators (RNG) across all games. No outcome is predetermined or manipulated.
The following activities are strictly prohibited on the Shuvo platform. Violations may result in account termination, balance forfeiture, and legal action.
If Shuvo detects any unusual patterns or suspicious activity, it reserves the right to temporarily suspend the account pending the outcome of an investigation.
Shuvo takes the protection of your personal information seriously. Your name, address, payment details, and gaming history are stored with complete confidentiality.
For more details, visit Shuvo's Privacy Policy Read.
Shuvo believes gaming should be fun — not stressful. That's why we actively work to promote responsible gaming.
For more details, visit our Responsible Gaming View Page.
You can contact support at any time to close your account. Please withdraw any remaining balance before doing so.
Shuvo reserves the right to suspend or close accounts in the following circumstances:
In the event of account termination, Shuvo will provide reasonable grounds and, where applicable, return any valid balance. However, balances may be forfeited in cases of terms violations.
If you have a complaint or dispute, please contact the Shuvo support team first. We aim to respond within 48 hours.
Any dispute arising from these Terms will be resolved in accordance with the laws of Bangladesh.
Shuvo reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be sent to your registered email or posted on the website.
For any questions about these Terms, please contact us: support@shuvo.biz
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