Everything you share with Shuvo is completely secure. We're fully transparent about how we collect and protect your information — it's all laid out here.
Shuvo believes your personal data belongs to you. That's why we are committed to maintaining the highest standards of security and transparency.
All your data is protected with 256-bit SSL encryption. No one can access or read your information while it is being transmitted.
Shuvo never sells your information to advertisers or third parties. Your data is used solely to improve our services.
Your data is stored on secured servers. Firewalls and multi-layer security protocols are in place to prevent unauthorized access.
You can view, correct, or request deletion of your personal data at any time.
You can unsubscribe from Shuvo marketing emails or notifications at any time.
Rather than complex legal language, we've written our Privacy Policy in plain terms so you can understand it with ease.
Shuvo takes your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
Shuvo (shuvo.biz) is a trusted online gaming and Sports Betting platform in Bangladesh. When you use our services, you share certain personal information with us. This Privacy Policy ("Policy") provides a full account of how that information is handled.
This policy applies to the shuvo.biz website, mobile app, and all services offered by shuvo. By using our platform, you are deemed to have agreed to this Privacy Policy.
We believe your data is your trust. That's why Shuvo is always transparent about what information is collected, why it's collected, and how it's used. This Privacy Policy is written in plain language so every member can easily understand it.
For any questions about our Privacy Policy, feel free to reach us at any time support@shuvo.biz Send us an email at the address above.
Shuvo collects two types of information from you — what you voluntarily provide and what is generated automatically.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | Device type, OS, browser | Platform Optimization |
| Log Data | IP address, login time, session duration | Security & Fraud Prevention |
| Gaming History | Bets, wins/losses, game preferences | Service Improvement & Responsible Gaming |
| Cookies | Session cookies, preference cookies | Improving User Experience |
| Transaction Data | Deposit and withdrawal history | Account Management |
Shuvo never stores your password or full payment card number. All sensitive information is kept in encrypted form at all times.
Shuvo uses your personal information only for specific, legitimate purposes. Your data is never used beyond what it was collected for.
Shuvo never shares your information with third parties for marketing or advertising purposes without your explicit consent.
Shuvo uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Shuvo uses industry-standard technology and processes to keep your data secure.
In the event of a data breach, Shuvo will notify affected members within 72 hours and take prompt action.
Every Shuvo member has important rights regarding their personal data.
You can request a copy of the personal data we hold about you at any time.
If any information we hold about you is incorrect, you can request a correction at any time.
In certain circumstances, you can request that your data be deleted.
The ability to request that processing of your data for specific purposes be restricted.
You may request your data in a portable format (CSV/JSON).
Any consent given for marketing or optional processing can be withdrawn at any time.
To exercise these rights support@shuvo.biz. We will respond within 30 days.
Shuvo does not retain your data longer than necessary.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction History | 7 years from the transaction date (legal requirement) |
| KYC Documents | 5 years after account closure |
| Log & Session Data | 90 days |
| Support conversations | 2 years |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period ends, your data is securely deleted or anonymized.
Shuvo's services are strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.
If a user is identified as a minor, their account will be immediately closed and all collected data will be deleted. Parents are advised to enable parental controls on their children's devices.
If a child has accidentally created an account, a parent or guardian should immediately contact us support@shuvo.bizto get in touch with us.
Shuvo may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email and the updated date will be shown at the top of the page.
If you do not agree to the updated policy, you may close your account and any valid balance will be refunded.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:
For data protection requests, please email us with your full name, account ID, and a clear description of your request. Once your identity is verified, we will act promptly.
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